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Bitnovo

Bitnovo

Buy, sell, and store cryptocurrencies with a self-custodial wallet or accept crypto payments for your business

Bitnovo is a regulated cryptocurrency platform offering a self-custodial wallet for individuals to buy, sell, swap, and store digital assets, along with business solutions for accepting crypto payments, gift card integrations, and crypto ATM services.

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Bitnovo homepage - Buy, sell, and store cryptocurrencies with a self-custodial wallet or accept crypto payments for your business
Description

Bitnovo is a regulated European cryptocurrency platform (registered with the Bank of Spain and France PSAN) providing a complete ecosystem for both individuals and businesses to interact with digital assets.

For Individuals

  • Self-Custodial Wallet: Store your cryptocurrencies with full control over your private keys — "Not your keys, not your coins." Available on iOS and Android.
  • Buy & Sell: Purchase cryptocurrencies using cash (at over 40,000 stores across Europe), SEPA transfer, or credit/debit card (Visa, Mastercard).
  • Exchange (Swap): Instantly swap between supported cryptocurrencies.
  • Recurring Buy (DCA): Automate regular cryptocurrency purchases.

For Businesses

  • Bitnovo Pay: Accept cryptocurrency payments in your business with easy integration.
  • Bitnovo Ramp: Perform high-volume crypto operations.
  • Bitnovo Giftcards: Let customers buy crypto vouchers redeemable through the Bitnovo Wallet.
  • Bitnovo OTC & ATM: Over-the-counter trading solutions and physical ATM integration for businesses.
  • Bitnovo API: Integrate Bitnovo's crypto infrastructure into your own platform.

The wallet supports major blockchains and popular cryptocurrencies including Bitcoin, Ethereum, Litecoin, XRP, USDC, and more. Bitnovo is compliant with EU MiCA regulations (Regulation (EU) 2023/1114).

Highlights

Pros

  • Self-custodial wallet gives users full control of their private keys, ensuring only the owner can access their funds.
  • Regulated across multiple EU jurisdictions with registration at the Bank of Spain, France PSAN, and Netherlands DNB under MiCA compliance.
  • Supports recurring buy (DCA) for automated periodic cryptocurrency purchases, helping users accumulate assets consistently.
  • Unique crypto voucher system lets users buy cryptocurrencies with cash at over 40,000 physical retail locations across Europe including Fnac and Worten.
  • Full business product suite including Bitnovo Pay for merchant crypto payments, OTC trading, ATM deployment, gift card solutions, and a developer API.
  • Supports multiple payment methods including SEPA bank transfer, Visa/Mastercard cards, and cash vouchers for buying crypto.

Cons

  • Geographic reach is concentrated in Southern Europe with voucher availability at 40,000+ mostly Spanish, Portuguese, and Italian retail locations.
  • Over 50% of Trustpilot reviews are 1-star, with many users reporting undelivered crypto purchases and unresolved complaints.
  • Selling, swapping, and withdrawing crypto from the platform is widely described as cumbersome compared to the buying experience.
  • Some users report prolonged identity verification processes that delay or block transactions after funds have been sent.
  • Customer support is frequently reported as slow or unresponsive, with users unable to resolve transaction issues through standard channels.